Work in a retail position. This will help you learn how to meet the needs of customers, process sales and returns and deal with complaints and problems. Get a job in a service industry. Working as a waiter or a landscaper will be good practice in how to listen to customers and give them what they want.
Talk to people and identify their needs. This will help you recommend specific products and services. Identifying needs and matching them to purchases will help you become a customer service agent.
Practice treating everyone with a friendly, calm and respectful demeanor. Part of your job will be to talk with people who are angry, irrational and rude. You will need to remain professional and diplomatic and know how to handle irate customers.
Show the potential employer how good of a communicator you are by providing examples or metrics of how you have helped bring money in for the company, saved the company time or money, or made a difference in sales figures directly. This will make you a much more attractive candidate who stands out against the rest.
Ensure you have the necessary equipment. You will need a computer with an Internet connection and a landline phone. Seek opportunities for virtual customer service jobs with companies such as hotel chains, home or online shopping networks, healthcare agencies and other corporations. Check general career search agents such as Monster. com and Indeed, and look for specialized sites that promote work at home positions and include customer service agent jobs.
